PageSpinner may have problems with updating the text display if there are not enough free memory available for the System, and can sometimes display a black bar with multicolored dots in the middle of the window. Decrease the memory size allocated for the browser or other open applications and uncheck the box Use Temporary Memory in Preferences : General in PageSpinner.
If the floating menu palette (or other windows) doesn't show up on the screen, you should press the Option key the first time you select the window in the Windows menu. This could happen if you have if you change the monitor resolution to a smaller size and the windows previously were positioned outside the new desktop area.
PageSpinner may have problems launching if there is no Printer driver selected in the Chooser or if the driver is damaged. Select another Printer driver or reinstall the driver.
PageSpinner needs a space or a letter (but cannot handle an additional "-" character since this is not valid HTML) after <!-- and before --> in HTML comments to be able to style the file correctly.
PageSpinner 1.2.2 was reported to have problems if the FaxMenu extension included in FaxSTF 3.2.2 (and earlier) are enabled. The extension adds a menu item to the left of the AppleGuide icon in the menu bar. If you have problems you will need to disable the FaxMenu extension, but you should still be able to use FaxSTF with PageSpinner. There has been reports that the latest versions of FaxMenu works with PageSpinner.
Installation notes
You should not move anything that is located inside the PageSpinner folder to another place on your disk. Create aliases to the application and the files instead.
To use the PageSpinner Guide it needs to be located in the same folder as the application. It should be available in the Help menu if you are running System 7.5 or later and have the AppleGuide extension installed. You will not need to move the file PageSpinner Guide to the System folder.
Known problems
The last items in large menus will not be available in a floating menu palette if the screen is not large enough to display all items in the menu.
Working with other applications
PageSpinner may have problems reading some Netscape Bookmark files, since some Netscape Bookmark files may be in an incompatible or a damaged format.
If you are saving files in the ISO 8859-1 format (default) and use Fetch to upload the files, you will need to select "Customize:Misc" in Fetch and uncheck "Translate ISO characters" to have international characters transferred correctly. Also make sure you don't have MacBinary enabled when saving PageSpinner HTML files. The recommended setting to use with Fetch's "Customize:Preferences:Upload" is:
Default text format: TEXT
Default non-text format: Raw Data
When to submit a bug report:
Do the following before submitting a bug report:
• See if the problem is mentioned in the list above, and use suggestions that may be given.
• If possible take a look at the Support Page and FAQ available at the PageSpinners web site http://www.optima-system.com/pagespinner/ to see if there is relevant information available.
• Remove the file PageSpinner Prefs in the System folders Preference folder.
• Start PageSpinner and see if the problem remains.
• Startup with only the Basic Mac OS Extensions selected in the popup menu in Extension Manager
• Restart and see if the problems remains.
• If the problems is gone add a few extensions, restart and see if one of these extensions introduce the problem.
• Repeat the step above until you have added all previously use extensions.
• If none of the above works download and install a fresh copy of PageSpinner and try this copy.
If nothing of the above works or you find some extension that conflicts with PageSpinner, please send in a bug report to <mailto:support@optima-system.com>. Use the word Bug in the topic of your email.
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